Projects

Assessing the satisfaction of private and corporate clients using the SERVQUAL method: compliance of actual perceptions with client expectations.

Assessing the satisfaction of B2B clients according to the following parameters: quality of services, timing, competence of specialists, technical support, completeness of the product range.

Assessing brand awareness of the telecommunications market. Satisfaction with the experience of working with operators, loyalty.

Survey of TDM and BDM of large companies on the topic of supporting remote work and the work of mobile users, plans for introducing technology.

Assessing the capacity of the Telco market in general and by area, calculating the shares of market participants. Competitive advantages and disadvantages.

Related service: telemarketing. Inviting CIOs and IT specialists to conferences. Telemarketing on other topics.

A survey of companies (CIOs, IT specialists and managers) on the use of licensed software in order to assess the level of piracy

Data center market research: assessment of market capacity, shares of market participants. Competitive analysis: advantages and disadvantages. Review of prices for services.

Development of the IT market: plans for the introduction of new technologies (automation of business processes, mobile applications, quality systems, etc.) ​